Thank you for shopping at Bundle Shop. We value your satisfaction and strive to provide high-quality digital products. If you encounter any issues or are not satisfied with your purchase, please review our refund and returns policy below.
1. Eligibility for Refunds
Due to the nature of digital products, we offer refunds only under specific circumstances:
- The product is defective or not as described.
- You have not downloaded the product.
- The product was not delivered to you.
Refund requests must be made within 7 days of purchase.
2. Non-refundable Items
We do not offer refunds for:
- Products that have been downloaded.
- Change of mind or personal preference.
- Products purchased on sale or with a discount code.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact Us: Email us at support@bundleshop.in with your order number and a detailed explanation of the issue.
- Review Process: Our team will review your request within 3 business days and may contact you for additional information.
- Decision: If your request is approved, we will process the refund to your original payment method within 5-7 business days.
4. Product Exchanges
We do not offer direct exchanges for digital products. If you encounter an issue with a product, please follow the refund request procedure, and if approved, you may purchase a new product.
5. Contact Information
If you have any questions about our refund and returns policy, please contact us at:
- Email: vikulkashyap7055@gmail.com
- Website: https://bundleshop.in
We appreciate your understanding and are here to assist you with any concerns. Thank you for choosing Bundle Shop.